Request Timing
Before Fulfillment
Cancellation requests should be made as soon as possible.
Cancellation Policy
Cancellation Policy
How Car Lift Pro reviews order cancellation requests before fulfillment, after shipment, and during freight handling.
Last updated: August 25, 2026AUTOMOTIVE ADE LLC
After Shipment
Return Process
Once shipped, eligible items follow the return policy, including 30 Days Free Return.
Support
contact@carliftpro.com
Contact support with your order number.
Cancellation Requests
Customers may request cancellation by contacting contact@carliftpro.com as soon as possible after placing an order. Include the order number, customer name, email used at checkout, and the product name.
Before Fulfillment
If an order has not entered fulfillment, supplier processing, freight scheduling, or carrier pickup, support may be able to cancel it and submit the payment reversal or refund request through the original payment method.
After Fulfillment or Shipment
If an order has already entered fulfillment, shipped, or been assigned to freight movement, cancellation may no longer be available. Eligible products may instead follow the Refund Policy, including 30 Days Free Return, after delivery and return authorization.
Freight and Special Handling
Large equipment orders can move through supplier release, pallet staging, carrier dispatch, and freight appointment scheduling. Costs or limits may apply once those steps have started.
Refunds for Canceled Orders
Approved cancellations are refunded through the original payment method. Posting time depends on the payment provider, card issuer, bank, and order status.
Cancellation Contact
Car Lift Pro is operated by AUTOMOTIVE ADE LLC. Website: https://carliftpro.com. Questions may be sent to contact@carliftpro.com or handled by phone at +1 (980) 400-6251.
Need help with this policy?
Contact Car Lift Pro before placing an order if a product, freight delivery location, cancellation request, return condition, or business requirement needs review.
Contact Support