Return Window
30 Days Free Return
Return requests must be made within 30 days where eligible.
Return and Refund Policy
Refund Policy
Refund information for Car Lift Pro.
Last updated: August 26, 2026AUTOMOTIVE ADE LLC
Return Cost
Free Return
Eligible returns follow the published return authorization process.
Refund Review
After Inspection
Refunds are reviewed after returned items are received and checked.
30 Days Free Return
Car Lift Pro provides 30 Days Free Return for eligible products. To begin a return, contact support within 30 days of delivery and wait for return authorization before shipping or arranging freight pickup.
Return Eligibility
Returned products should be unused, uninstalled, complete, and packaged with all included parts, manuals, hardware, accessories, and protective materials. Products that have been installed, modified, damaged after delivery, or returned without approval may not qualify for a refund.
How to Start a Return
Email contact@carliftpro.com with the order number, product name, reason for return, delivery date, and photos when helpful. Support will review the request and provide the next step if the item is eligible.
Refund Timing
Approved refunds are reviewed after the returned product is received and inspected. The time for funds to appear depends on the payment provider, bank, and original payment method.
Freight Damage and Missing Items
Freight damage, shortage, or suspected carrier handling issues should be documented at delivery. Keep packaging materials and send photos to support so the issue can be reviewed with the carrier or supplier.
Return Contact
AUTOMOTIVE ADE LLC handles support for Car Lift Pro. Questions may be sent to contact@carliftpro.com or handled by phone at +1 (980) 400-6251.
Need help with this policy?
Contact Car Lift Pro before placing an order if a product, freight delivery location, cancellation request, return condition, or business requirement needs review.
Contact Support